Engaging Hearts and Minds

Change creates anxiety within any group of people. Throw in the assumptions and expectations that usually follow and things can get very messy – fast! Dealing with these human issues is an absolute priority or revenues can quickly be derailed. One research study recently showed that 70% of change initiatives fail due to people issues. While another study showed that fewer than 10% of well-formed strategies are successfully executed. When change is not managed effectively the cost can be huge.

At The Centre for Leadership Development our consultants can help analyse the level of anxiety in the organisation. Then, by using the various elements of our Development Tool Kit we can assist with strategic planning, employee communication, knowledge management, and relationship issues. We use a systems approach to help bring about organisational change that is strategic, systemic and sustainable.

Sources: Zoghi & Bruce, Read Center, Texas A & M, 2003, and,
Kaplan & Norton, “The Strategy-Focused Organization,” 2000